Effective Date: 07-04-2026

Welcome to Karara Mujassme India ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Engage in any activity that disrupts or interferes with the website
  • Attempt to gain unauthorized access to our systems
  • Copy, reproduce, or exploit any content without permission
  • Use the website for fraudulent or unlawful activities

2. Products and Orders

Product Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate. However, slight variations may occur due to screen settings, lighting, and handcrafted nature of products.

Order Acceptance

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion.

Cancellation Policy

Orders, once confirmed and processed, cannot be cancelled. Any cancellation requests will be considered at our sole discretion.

3. Pricing and Payment

Pricing

All prices listed on the website are inclusive of applicable taxes (GST) and may include freight and packing charges unless stated otherwise. Prices are subject to change without prior notice.

Payment

  • All orders are processed on a prepaid basis
  • Orders will only be processed after full payment is received
  • We are not responsible for payment gateway failures or unauthorized transactions

4. Shipping Policy

  • We offer free shipping across India
  • Orders are processed and dispatched within 72 hours of confirmation
  • Delivery timelines typically range from 2 to 10 working days
  • Tracking details will be shared via email after dispatch

Delivery timelines are indicative and may vary due to external factors.

5. Returns and Replacement Policy

  • We do not offer returns or exchanges once an order is confirmed
  • Replacement is only applicable for items damaged during transit

To request a replacement:

  • Notify us within 24 hours of delivery
  • Email us at info@mujassme.com
  • Provide order details and clear images of the damaged product

We reserve the right to approve or reject replacement requests.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and designs, is the property of Karara Mujassme India and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

7. Privacy Policy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

8. Limitation of Liability

To the fullest extent permitted by law, Karara Mujassme India shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use the website
  • Purchase or use of products

Our total liability shall not exceed the amount paid for the product.

9. Force Majeure

We shall not be held liable for any delay or failure in performance due to events beyond our control, including but not limited to natural disasters, strikes, transportation delays, or governmental actions.

10. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Delhi.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of revised Terms.

12. Contact Information

Karara Mujassme India

Owner: Ritu Jain

Chandra Gardens, near Airforce Station Rajokri, Delhi – 110038, India

Email: info@mujassme.com

Phone: +9185120 46545