Horace Chair

At Karara Mujassme, every piece is carefully crafted and securely packaged to ensure it reaches you in perfect condition. Please read our Shipping & Return Policy carefully before placing an order.

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Shipping Policy
• All orders are processed and dispatched within 1–3 working days from the date of order confirmation.
• Shipping timelines may vary depending on the delivery location and logistics partner.
• Once the order is dispatched, tracking details (if applicable) will be shared with the customer.
• Karara Mujassme is not responsible for delays caused by unforeseen circumstances such as weather conditions, logistics disruptions, or regional restrictions.

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Return, Exchange & Refund Policy
• All products sold by Karara Mujassme are non-returnable and non-refundable once sold.
• As our products are handcrafted and often made or finished specifically for each order, we do not accept returns or exchanges for reasons such as change of mind, aesthetic preference, or incorrect selection by the customer.

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Damaged Items in Transit
• In the rare event that an item is received in a damaged condition due to transit, customers must notify us within 24 hours of delivery.
• To raise a concern, please email us at [email ID] with:
• Clear images of the damaged product
• Images of the outer packaging
• Order details and a brief description of the issue
• Each case will be reviewed on a case-to-case basis, and Karara Mujassme reserves the sole discretion to determine the appropriate resolution, which may include repair support or replacement, where deemed applicable.

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Important Notes
• Claims reported after 24 hours of delivery will not be considered.
• Slight variations in color, texture, or finish are natural characteristics of handcrafted products and are not considered defects.
• Karara Mujassme reserves the right to modify this policy at any time without prior notice.

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Contact Us

For any shipping-related queries or support, please contact us at:
Contact no.: 85120 46545
Email id : admin@mujassme.com